Pennsylvania ranks 24th of 51 states and D.C. for customer service representatives pay, trailing top-paying District of Columbia ($49,210) by $6,130 — a 14% gap.
The 10th-to-90th percentile range runs from $29,940 to $65,690 — a $35,750 spread, 12% wider than the national $32,040 range.
Pennsylvania employs roughly 3.7% of all customer service representatives in the country (102,100 workers).
Salary Range: 10th to 90th Percentile
Full Percentile Breakdown
| Percentile | Annual Wage | Hourly Wage |
|---|---|---|
| 10th percentile (entry-level) | $29,940 | $14.39 |
| 25th percentile | $35,670 | $17.15 |
| 50th percentile (median) | $43,080 | $20.71 |
| 75th percentile | $52,200 | $25.10 |
| 90th percentile (top earners) | $65,690 | $31.58 |
| Mean (average) | $45,870 | $22.05 |
How Pennsylvania Compares
| State | Median Annual | vs. Pennsylvania |
|---|---|---|
| Pennsylvania (current) | $43,080 | n/a |
| District of Columbia | $49,210 | +14% |
| Washington | $49,150 | +14% |
| Massachusetts | $48,060 | +12% |
| New York | $47,840 | +11% |
| California | $47,790 | +11% |
| Minnesota | $47,470 | +10% |
| Connecticut | $47,260 | +10% |
| New Hampshire | $46,960 | +9% |
Showing top-paying states with available data. View all states →
Related Occupations in Pennsylvania
| Occupation | Median Annual | Employment |
|---|---|---|
| Interviewers, Except Eligibility and Loan | $43,060 | 4,570 |
| Woodworking Machine Setters, Operators, and Tenders, Except Sawing | $43,020 | 3,190 |
| Medical Secretaries and Administrative Assistants | $42,990 | 26,270 |
| Electrical, Electronic, and Electromechanical Assemblers, Except Coil Winders, Tapers, and Finishers | $43,180 | 12,600 |
| Miscellaneous Assemblers and Fabricators | $43,330 | 55,220 |
| Social and Human Service Assistants | $43,340 | 23,590 |
Frequently Asked Questions
What is the average Customer Service Representatives salary in Pennsylvania?
The mean customer service representatives salary in Pennsylvania is $45,870 per year. The median (middle) salary is $43,080 per year.
What is the starting salary for a Customer Service Representatives in Pennsylvania?
Entry-level customer service representativess (10th percentile) in Pennsylvania typically earn around $29,940 per year. Workers at the 25th percentile earn approximately $35,670 per year.
What is the highest Customer Service Representatives salary in Pennsylvania?
Top earners (90th percentile) in this occupation in Pennsylvania make approximately $65,690 per year. Those in the 75th percentile earn around $52,200 per year.
How does the Pennsylvania Customer Service Representatives salary compare to the national average?
The median customer service representatives salary in Pennsylvania is $43,080, which is +1% above national average of $42,830.