Maryland ranks 30th of 51 states and D.C. for customer service representatives pay, trailing top-paying District of Columbia ($49,210) by $8,900 — a 22% gap.
Maryland employs roughly 1.5% of all customer service representatives in the country (40,680 workers).
Salary Range: 10th to 90th Percentile
Full Percentile Breakdown
| Percentile | Annual Wage | Hourly Wage |
|---|---|---|
| 10th percentile (entry-level) | $31,800 | $15.29 |
| 25th percentile | $35,780 | $17.20 |
| 50th percentile (median) | $40,310 | $19.38 |
| 75th percentile | $49,030 | $23.57 |
| 90th percentile (top earners) | $62,440 | $30.02 |
| Mean (average) | $45,130 | $21.70 |
How Maryland Compares
| State | Median Annual | vs. Maryland |
|---|---|---|
| Maryland (current) | $40,310 | n/a |
| District of Columbia | $49,210 | +22% |
| Washington | $49,150 | +22% |
| Massachusetts | $48,060 | +19% |
| New York | $47,840 | +19% |
| California | $47,790 | +19% |
| Minnesota | $47,470 | +18% |
| Connecticut | $47,260 | +17% |
| New Hampshire | $46,960 | +16% |
Showing top-paying states with available data. View all states →
Related Occupations in Maryland
| Occupation | Median Annual | Employment |
|---|---|---|
| Grinding, Lapping, Polishing, and Buffing Machine Tool Setters, Operators, and Tenders, Metal and Plastic | $40,330 | 140 |
| Tire Repairers and Changers | $40,260 | 660 |
| Laborers and Freight, Stock, and Material Movers, Hand | $40,240 | 44,620 |
| Refuse and Recyclable Material Collectors | $40,080 | 2,710 |
| Shuttle Drivers and Chauffeurs | $40,550 | 6,040 |
| Nursing Assistants | $40,000 | 24,230 |
Frequently Asked Questions
What is the average Customer Service Representatives salary in Maryland?
The mean customer service representatives salary in Maryland is $45,130 per year. The median (middle) salary is $40,310 per year.
What is the starting salary for a Customer Service Representatives in Maryland?
Entry-level customer service representativess (10th percentile) in Maryland typically earn around $31,800 per year. Workers at the 25th percentile earn approximately $35,780 per year.
What is the highest Customer Service Representatives salary in Maryland?
Top earners (90th percentile) in this occupation in Maryland make approximately $62,440 per year. Those in the 75th percentile earn around $49,030 per year.
How does the Maryland Customer Service Representatives salary compare to the national average?
The median customer service representatives salary in Maryland is $40,310, which is -6% below national average of $42,830.