Illinois ranks 18th of 51 states and D.C. for customer service representatives pay, trailing top-paying District of Columbia ($49,210) by $4,300 — a 10% gap.
The 10th-to-90th percentile range runs from $32,140 to $67,710 — a $35,570 spread, 11% wider than the national $32,040 range.
Illinois employs roughly 4.0% of all customer service representatives in the country (109,940 workers).
Salary Range: 10th to 90th Percentile
Full Percentile Breakdown
| Percentile | Annual Wage | Hourly Wage |
|---|---|---|
| 10th percentile (entry-level) | $32,140 | $15.45 |
| 25th percentile | $36,950 | $17.77 |
| 50th percentile (median) | $44,910 | $21.59 |
| 75th percentile | $55,190 | $26.53 |
| 90th percentile (top earners) | $67,710 | $32.55 |
| Mean (average) | $47,510 | $22.84 |
How Illinois Compares
| State | Median Annual | vs. Illinois |
|---|---|---|
| Illinois (current) | $44,910 | n/a |
| District of Columbia | $49,210 | +10% |
| Washington | $49,150 | +9% |
| Massachusetts | $48,060 | +7% |
| New York | $47,840 | +7% |
| California | $47,790 | +6% |
| Minnesota | $47,470 | +6% |
| Connecticut | $47,260 | +5% |
| New Hampshire | $46,960 | +5% |
Showing top-paying states with available data. View all states →
Related Occupations in Illinois
| Occupation | Median Annual | Employment |
|---|---|---|
| Reservation and Transportation Ticket Agents and Travel Clerks | $45,000 | 6,650 |
| Ophthalmic Medical Technicians | $44,790 | 2,210 |
| Order Clerks | $44,790 | 4,150 |
| Nursing Assistants | $44,750 | 64,660 |
| Medical Secretaries and Administrative Assistants | $45,200 | 24,150 |
| Woodworking Machine Setters, Operators, and Tenders, Except Sawing | $44,620 | 1,430 |
Frequently Asked Questions
What is the average Customer Service Representatives salary in Illinois?
The mean customer service representatives salary in Illinois is $47,510 per year. The median (middle) salary is $44,910 per year.
What is the starting salary for a Customer Service Representatives in Illinois?
Entry-level customer service representativess (10th percentile) in Illinois typically earn around $32,140 per year. Workers at the 25th percentile earn approximately $36,950 per year.
What is the highest Customer Service Representatives salary in Illinois?
Top earners (90th percentile) in this occupation in Illinois make approximately $67,710 per year. Those in the 75th percentile earn around $55,190 per year.
How does the Illinois Customer Service Representatives salary compare to the national average?
The median customer service representatives salary in Illinois is $44,910, which is +5% above national average of $42,830.