Salary Range — 10th to 90th Percentile
Full Percentile Breakdown
| Percentile | Annual Wage | Hourly Wage |
|---|---|---|
| 10th percentile (entry-level) | $36,100 | $17.36 |
| 25th percentile | $39,930 | $19.20 |
| 50th percentile (median) | $48,060 | $23.11 |
| 75th percentile | $60,370 | $29.02 |
| 90th percentile (top earners) | $72,280 | $34.75 |
| Mean (average) | $51,850 | $24.93 |
How Massachusetts Compares
| State | Median Annual | vs. Massachusetts |
|---|---|---|
| Massachusetts (current) | $48,060 | — |
| District of Columbia | $49,210 | +2% |
| Washington | $49,150 | +2% |
| New York | $47,840 | +0% |
| California | $47,790 | -1% |
| Minnesota | $47,470 | -1% |
| Connecticut | $47,260 | -2% |
| New Hampshire | $46,960 | -2% |
| New Jersey | $46,740 | -3% |
Showing top-paying states with available data. View all states →
Related Occupations in Massachusetts
| Occupation | Median Annual | Employment |
|---|---|---|
| Coaches and Scouts | $48,250 | 7,670 |
| Phlebotomists | $48,270 | 2,790 |
| Butchers and Meat Cutters | $48,280 | 1,790 |
| Protective Service Workers, All Other | $47,840 | 550 |
| Extruding and Drawing Machine Setters, Operators, and Tenders, Metal and Plastic | $48,290 | 1,840 |
| Hairdressers, Hairstylists, and Cosmetologists | $47,740 | 9,210 |
Frequently Asked Questions
What is the average Customer Service Representatives salary in Massachusetts?
The mean customer service representatives salary in Massachusetts is $51,850 per year. The median (middle) salary is $48,060 per year. Source: BLS OEWS 2024.
What is the starting salary for a Customer Service Representatives in Massachusetts?
Entry-level customer service representativess (10th percentile) in Massachusetts typically earn around $36,100 per year. Workers at the 25th percentile earn approximately $39,930 per year.
What is the highest Customer Service Representatives salary in Massachusetts?
Top earners (90th percentile) in this occupation in Massachusetts make approximately $72,280 per year. Those in the 75th percentile earn around $60,370 per year.
How does the Massachusetts Customer Service Representatives salary compare to the national average?
The median customer service representatives salary in Massachusetts is $48,060, which is +12% above national average of $42,830.
Data Source: This data is sourced from the U.S. Bureau of Labor Statistics,
Occupational Employment and Wage Statistics (OEWS) program, May 2024 release.
All wages are estimates. Actual salaries may vary based on experience, education,
employer, and other factors. bls.gov/oes